Contact – Stratus Water Systems
US-Based Support

Get in Touch with
Stratus Water Systems

Specialists in RO systems, replacement filters, Clack components, and tanks. We're here to help you find the right part — fast.

Replies within 1 business day
Ships 1–2 business days
Installer & homeowner support
Send Us a Message
Fill in the form and we'll get back to you within 1 business day.
Helps us find your filters or part faster — check the label on your unit.
or reach us directly
Most messages answered within 1 business day. Complex technical cases may take a little longer while we review details.
Get Faster Support
Include these details so we can help immediately.
1
System model — check the label on your unit (e.g. IntelliClear 800, Clack WS1)
2
Photos of labels or valves — especially for Clack components or filter sizing
3
Symptoms & error codes — what's happening, when it started, any recent changes
4
Order number — if your question is about a purchase from us
Business Hours
Monday – Friday 9:00am – 5:00pm
Saturday Closed
Sunday Closed
All times Central Time (CT) · Friendswood, TX
Most messages answered within 1 business day. Complex technical cases may take a little longer while we review details.
Get Faster Support
Include these details so we can help immediately.
1
System model — check the label on your unit (e.g. IntelliClear 800, Clack WS1)
2
Photos of labels or valves — especially for Clack components or filter sizing
3
Symptoms & error codes — what's happening, when it started, any recent changes
4
Order number — if your question is about a purchase from us
Business Hours
Monday – Friday 9:00am – 5:00pm
Saturday Closed
Sunday Closed
All times Central Time (CT) · Friendswood, TX