Most messages are answered within 1 business day. Complex technical cases may take longer while we review details.
Contact
📞 Contact Stratus Water Systems
US-based support for replacement filters, Clack components, tanks & RO systems. We usually reply within 1 business day.
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Mailing Address
Stratus Water Systems
2202 S Century Ct
Friendswood, TX 77546 · USA
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Find us
Driving? Search “Stratus Water Systems Friendswood”.
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Quick Links
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Installation & Technical Help
Need help identifying the right part or scheduling an install? Our team supports IntelliClear, Proline, and Clack-based systems.
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Faster Support Tips
- Include your system model + photos of labels/valves
- Describe symptoms, error codes, and recent changes
- Add your order number if you purchased from us
How soon will I hear back?
Do you offer phone support?
Yes, during US business hours (Mon–Fri, 9–5 ET). If we miss you, leave a message and we’ll return your call.
Where do you ship from?
Orders ship from the USA within 1–2 business days. See Shipping & Returns for details.
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Please fill the form below and we will get back to you